Supervisory and Management Skills Course

The course aims to give practising and potential managers and supervisors a foundation for their formal development. It seeks to build essential knowledge and skills required for effective performance in the supervisory role.


Course Code
SMS

Course duration
1 Week

When is the Course

17th to 21st July 2017


Course Objectives

 The course aims to give practising and potential managers and supervisors a foundation for their formal development. It seeks to build essential knowledge and skills required for effective performance in the supervisory role. The course also provides an opportunity for participants to develop a range of techniques, personal qualities and attitudes essential for successful supervision and performance management. 


Course Content

The modules of this course includes the following contents:

Introduction to supervision as an important role in management

The Complementarity between Leadership and management

Leadership competences required of supervisors

Leadership challenges facing supervisors

Management essential for effective supervision (Know thyself, manage thyself, managing others).

Performance management process and tools

Post -performance assessment issues

Workplace conflicts and the impact on performance

Pro-active conflict resolution strategy

Conflict prevention and resolution skills for supervisors.

 

Learning outcomes: At the end of the course, participants will be able to:

Identify areas of improvement in their leadership and management styles in order to become more effective in their supervisory role.

Demonstrate self-awareness, self-management and team work as they execute their roles and responsibilities

Understand the performance management cycle and to effectively perform their role and responsibilities during the performance management process

Develop skills of preventing, identifying and addressing conflicts at their workplaces.

Target Group
ActionAid staff, Senior and middle managers, Team leaders and newly appointed supervisors.

Fee for the Course
Tuition Fee $350
Full board in a single room(meals & Accomodation) $471 per week
Full board in a shared room(meals & Accomodation) US$339 per week
Hostel Quard plus Meal per week US$87 per week
Other accommodation options >>  

Download the application form for Development Training Courses (pdf)